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Shipping Policy

🚚 Shipping Policy –LuxeCascade

Effective Date: July 29, 2025

Thank you for shopping at TheLuxeCascade.com. We are dedicated to delivering your luxury home décor safely and efficiently — no matter where you are in the world.

1. Shipping Regions

We proudly offer worldwide shipping on all orders.

Whether you're in Canada, the United States, Europe, Asia, or elsewhere, LuxeCascade delivers directly to your door.

2. Order Processing Time

  • All orders are processed within 1–2 business days.
  • Orders placed on weekends or Canadian public holidays will be processed the next business day.

You will receive a confirmation email after your order is placed and a separate email once your item has been shipped.

3. Shipping Costs

Shipping is 100% free — worldwide.

No minimums, no hidden fees. The price you see at checkout is the final price you pay.

4. Estimated Delivery Times

Delivery times may vary depending on your location:

Region Estimated Delivery Time
Canada 3–7 business days
United States 5–10 business days
Europe 7–14 business days
Asia & Others 10–20 business days

Please note: These are general estimates and may be affected by customs or local delivery conditions.

5. Order Tracking

Once your order ships, you will receive a tracking number via email to monitor your shipment in real time.

6. Duties and Taxes

  • All Canadian orders: Tax is included in the final price.
  • International orders: Customers are responsible for any customs duties, VAT, or import taxes charged by their country’s regulations.

7. Shipping Delays

While we aim to meet all estimated delivery windows, occasional delays may occur due to:

  • Customs processing
  • Weather or carrier disruptions
  • High-volume seasons (e.g., holidays)

If your order is significantly delayed, please contact us and we’ll help resolve it promptly.

8. Lost or Damaged Packages

If your order is lost in transit or arrives damaged:

  • Email us at theluxecascade@gmail.com within 48 hours of delivery.
  • Include your order number and clear photos (for damages).
  • We’ll arrange a replacement or refund as appropriate.

9. Incorrect Shipping Information

Please ensure your shipping address is
accurate before placing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses.